Business and Organizational Work
Our team had the pleasure of creating another new partnership working with Missoula’s Housing Authority to strengthen their staff’s customer service. The Missoula Housing Authority (MHA) works to provide quality housing to low and middle income families in the Missoula area. The MHA was created in 1978! Jesse and Katie led the agency through a workshop that identified what inclusive and effective service looks like, how it’s impacted by internal and external forces, and ways to individually and organizationally grow and improve. We had a lot of fun facilitating this group and starting conversations on strengthening the delivery of services for such an important community need. Thank you for having us, MHA!